The NCC Advantage
The Right Drivers
Hire for attitude. Specialty courier is a people business, and our team of EMPLOYEE drivers are what make the difference. We find mission focused individuals with a sense of duty, pride in their work, and empathy for the real customer, the patient.
Provided Industry Leading Training
Develop for aptitude. NCC driver training surpasses anything available in the industry today. Before NCC drivers make a single delivery, our drivers are trained on every aspect of their work:
- Safe and courteous driving
- Ergonomic handling
- Deviation management and support escalation
- Customer service excellence, interpersonal skills, and deescalation techniques
- A thorough market orientation
Then our drivers learn your business. We spend the time to understand, document, and train to our customers' specific standards and processes. NCC will document your delivery location details and make them available to our drivers.
Supported with Proven Technology
NCC drivers are supported by 24/7 dispatch and a cloud-based logistics management system standard to the industry. In this business, stuff happens. Our drivers have up to date, accurate information at their fingertips and the ability to address any deviations from standard practice they may encounter.